Privacy Policy

1. Introduction

Mfano Bora Africa Ltd ("Mfano Bora Africa", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, apply for our programmes, use our services, or communicate with us.

This Privacy Policy applies to all services and programmes offered by Mfano Bora Africa Ltd, including but not limited to:

• ICT Hub training programmes
• Industrial Attachment Programme
• Internship opportunities
• Employment opportunities
• Consultancy services
• Transport & Logistics Awards
• Road Safety Club initiatives
• Workshops, seminars and events
• Online applications and enquiries
• Our website and official digital platforms

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Depending on the services you use, we may collect different categories of information.

Personal Information

This may include:

• Full name
• Email address
• Telephone number
• Physical or postal address
• National ID or Passport Number (where applicable)
• Institution or employer
• Course or profession
• Curriculum Vitae (CV)
• Cover Letter
• Academic documents
• Certificates
• Recommendation letters
• Portfolio or work samples
• Any additional information voluntarily submitted to us

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process applications for industrial attachment, internships and employment.
• Deliver ICT Hub training programmes and consultancy services.
• Register participants for events, workshops and conferences.
• Administer Transport & Logistics Awards nominations and participation.
• Respond to enquiries and customer support requests.
• Verify submitted information where necessary.
• Improve our website, programmes and services.
• Maintain internal records.
• Communicate important updates regarding our services.
• Comply with legal and regulatory obligations.
• Protect our website, systems and users against fraud or misuse.

We only collect and process information that is necessary for legitimate business purposes.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality.
• Remember user preferences.
• Enhance website security.
• Analyse website traffic and usage.
• Improve overall user experience.

Some cookies are essential for the proper operation of our website.

You may disable cookies through your browser settings, although doing so may affect certain website features.

Please refer to our Cookie Policy for more information.

5. Sharing Your Information

Mfano Bora Africa Ltd does not sell, rent or trade your personal information.

We may share information only where necessary with:

• Authorized employees and departments within Mfano Bora Africa Ltd.
• Trusted service providers assisting us in delivering our services.
• Professional advisers.
• Government agencies where legally required.
• Regulatory authorities.
• Law enforcement agencies where required by applicable law.

Any third party receiving personal information is expected to protect it appropriately.

6. Data Security

We implement reasonable administrative, technical and organizational measures to protect personal information against:

• Unauthorized access.
• Loss.
• Misuse.
• Alteration.
• Disclosure.
• Destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services.
• Complete recruitment and application processes.
• Maintain training and programme records.
• Meet contractual obligations.
• Comply with legal and regulatory requirements.
• Resolve disputes.
• Enforce our agreements.

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to certain processing activities.
• Withdraw consent where processing is based on consent.
• Request restriction of processing where applicable.

Requests may require verification of identity before they are processed.

9. Third-Party Websites

Our website may contain links to external websites for your convenience.

Mfano Bora Africa Ltd is not responsible for the privacy practices, content, security or policies of third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.

10. International Data Transfers

Where necessary, information may be processed or stored using reputable cloud service providers or technology partners operating in different jurisdictions.

Appropriate safeguards will be implemented to protect your personal information.

11. Marketing Communications

Where permitted by law or with your consent, we may send information regarding:

• ICT Hub programmes.
• Industrial Attachment opportunities.
• Internship and employment opportunities.
• Consultancy services.
• Awards programmes.
• Events and workshops.
• Company news and updates.

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements or business operations.

Any revisions will be published on this page together with the updated effective date. Continued use of our website or services after changes have been published constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.